CRM Business Analyst

KEY RESPONSIBILITIES

• Develop end to end marketing campaigns including business requirement collection & analysis, data acquisition, quality assurance, testing and evaluation
• Monitor & enhance campaign processes and execution
• Implement reporting for real time monitoring
• Create and maintain technical documentation regarding campaign operation
• Define quality checklist for campaign operation
• Compose internal training document and guideline for team
• Manage Customer Intelligence environments 

JOB REQUIREMENTS

Experience and expertise

• University Degree in IT, MIS, BIS or relevant major
• Good business analysis knowledge regarding to SDLC, system development & maintenance
• Experience with incident troubleshooting and resolution
• Preferably capable of web service definition, java and xml programming
• Ability to interpret / analyse data via SQL tools 

Personal characteristics

• Initiative/ innovative/ flexible / proactive / self-motivated / self-learning
• Ability to understand business meaning of data and explanation of identified insights to non-technical users
• Friendly, can work in team is a must have
• Focus on new challenges
• Focus on results
• Ability to be pro-active
• Be patient and hard working 

COMPENSATION & BENEFITS

• 13th Salary Fixed and KPI Bonus
• PTI Health Care for personal 
• 24/7 Accidental Insurance
• 100% Social Insurance
• Meal + Phone Allowance
• Yearly Medical Checkup
• 15 Annual Leaves
• Professional and Transparent Working Environment
• Apply Latest Financial Technology in the World