Customer BI Manager
Sản Phẩm và Quan Hệ Khách Hàng
09/09/2025
KEY RESPONSIBILITIES
- Design and develop BI tools, dashboards, and reports to provide actionable customer insights
- Analyze complex data sets to identify trends, patterns, and opportunities for improving customer experience
- Ensure data accuracy, integrity, and consistency across all BI outputs
- Develop and implement the BI strategy to support customer-focused initiatives.
- Lead, manage, and mentor the BI team to ensure high performance and professional growth
- Collaborate with senior management to align BI activities with business objectives
- Implement a mentorship program where experienced team members can guide and support newer or less experienced colleagues
- Encourage team members to develop cross-functional skills by working on projects with other departments (e.g., marketing, product development) to gain a broader understanding of the business
- OPEX, CAPEX & Sales planning control
- University degree
- Advanced knowledge of MS Excel
- Experimental method
- Good knowledge of verbal and written English language
- Solid social ability and communication skills
- Problem solving and decision-making personality
- Good communication and presentations skills
- Solid Knowledge of SQL and database
- Basic understanding of System
- Basic knowledge related to SAS, GA4, Appflyers
- 13th Salary Fixed and KPI Bonus.
- Premium Health Care for personal.
- 24/7 Accidental Insurance.
- 100% Social Insurance.
- Meal + Phone Allowance.
- Yearly Medical Checkup.
- 15 Annual Leaves.
- Professional and Transparent Working Environment.
- Apply The Latest Financial Technology in the World.
If you are referred for this position by our Employee/Recruitment Collaborator, please apply via this LINK.
If you are an internal candidate, please apply via this LINK
Otherwise, please click the Apply button as below for application
TP. Ho Chi Minh
