Senior eKYC Business Analyst

Rủi Ro và Tư Vấn Thanh Toán - PC Gian Lận & Quản Trị Rủi Ro Công Nghệ

28/06/2025

KEY RESPONSIBILITIES

+ Cooperate with other departments to understand feature specifications, provide technical insights and contribute ideas to refine and enhance product features on key company projects ;​

+ Cooperate with L&C and relevant departments to update eKYC rules and features; ​

+ Proactive in task planning, dependency identification, cross-dept communication; ​

+ Work with IT/EIT to develop/apply new eKYC technologies or solutions ;​

+ Test and validate the implementation, new technologies, processes used in Risk (UW, AF) and sales frontend; ​

+ Use data analytics and A/B testing to enhance and optimize ekyc processes;​

+ Monitor development progress and changes;​

+ Communicate with vendors on contracts, licenses, features, issues,… ​

+ Quality control/ test/ features definition of 3rd party algorithms and push for quality/timely delivery; ​

+ Use/ help design/ control strategies/ business logic in decision engines; ​

+ Identify and mitigate potential risks related to technical feasibility, security and compliance.​

+ Assist line manager on a need basis;​

JOB REQUIREMENTS

Language:​

  • English at communication level (must be able of clear communication to HQ stakeholders); IELTS 6.0 or equivalent.​
  • Good communication skills​

Experience:​

  • At least 2 years working experience in data-related or IT-related area in online, fin-tech, e-commerce, digital as Product Owner or Business Analyst or in a similar role.​
  • Good knowledge of Excel and SQL​
  • Familiarity with APIs, microservice and experience with tools like Postman, Bruno,​
  • Experience in Agile methodologies and tools like Jira or Trello ​
  • Experience with reporting tools such as PowerBI; ​
  • Strong problem-solving skills and the ability to work cross-functionally
COMPENSATIONS & BENEFITS
  • 13th Salary Fixed and KPI Bonus
  • Premium Health Care
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World