Senior Process Analyst

KEY RESPONSIBILITIES

• Establish and maintain a framework to document, standardize, and align business processes with strategic goals.
• Analyze and map existing processes to identify inefficiencies, redesign “to-be” processes, and implement improvements.
• Lead process improvement initiatives, manage change effectively, and ensure smooth implementation across teams.
• Develop metrics to track process performance, maintain documentation, and ensure regulatory compliance.
• Work with all business units to drive process improvements collaboratively and support strategic transformation projects.
• Introduce new tools, automation, and emerging practices to enhance process operations.
• Lead the Business Process Office team, establish governance for process changes, and manage the portfolio of improvement initiatives.
• Promote a culture of process excellence, conduct training, and engage employees in identifying and implementing improvements.
• Support senior management with special projects, audits, and process-related insights as required.

REQUIREMENTS

• Experienced in Business Process/Process Automation/Process Improvement/Project Management/Process Analyst/IT BA positions
• Experienced in Banking, CFC, risk/ops/process consultancy or technology-driven environments is a plus
• Positive mindset toward adopting and leveraging AI technologies.
• Mature communication, proactive, strong analytical mindset, and attention to detail.
• Fluent English communication

COMPENSATIONS & BENEFITS

• 13th Salary Fixed and KPI Bonus.
• Premium Health Care for personal.
• 24/7 Accidental Insurance.
• 100% Social Insurance.
• Meal + Phone Allowance.
• Yearly Medical Checkup.
• 15 Annual Leaves.
• Professional and Transparent Working Environment.
• Apply Latest Financial Technology in the World.

If you are referred for this position by our Employee/Recruitment Collaborator, please apply via this LINK.

If you are an internal candidate, please apply via this LINK. 

Otherwise, please click the Apply button as below for application