Telesales Trainer

Thương Mại - Bán Hàng Qua Điện Thoại

14/01/2021

KEY RESPONSIBILITIES: 

  • Prepare training materials for new ops, retraining existing ops, new pilot/product launch
  • Update training materials if required and keep them updated
  • Assure the training plan assigned by QA & Training Supervisor
  • Provide the required training result to TLS MIS team after each training course (operator life cycle process)
  • Suggest to improve training material(s)  or to try new training approach
  • Meet purpose of new pilot/product launch involved
  • Prepare reports to QA & Training Supervisor if required
  • Cooperate with TLS QC Script Specialist, QC Specialists and Team Leaders to improve consultancy skill for operators
  • Show positive cooperation and respect by yourself with the other TLS functions and company departments
  • Other task(s) assigned by QA & Training Supervisor

JOB REQUIREMENTS:

  • From college level up 
  • Have 1 year of work experience in training position
  • PC skills (MS Windows, MS Office etc.)
  • Basic English.
  • Reporting skills.
  • Persuasion skills.

COMPENSATION & BENEFITS

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal 
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World

Thương Mại

Chuyên Viên Cấp Cao, Chuyên Viên